Free shipping from 250 EUR.

We ship orders within Europe*.

Shipping costs
0 EUR

*EUROPEAN COUNTRIES:
Denmark, Austria, Belgium, Bulgaria, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Andorra, Liechtenstein, Slovakia, Slovenia, Switzerland

Estimated delivery time
Within 7 days

Disclaimer
As far as possible, MyWoodsoul provides accurate content on this website. Occasionally there may be price changes, out of stock items and inadvertent errors on the website. We reserve the right not to be liable for any errors or changes in this regard. Unless otherwise stated, no employee, partner or agent of MyWoodsoul will be liable for any damages arising from the use of this website or the products and services sold on this website.

If you live outside Europe we will do our best to arrange deliveries. For exact freight costs, please contact us via info@mywoodsoul.com.

You can visit the myWoodsoul showroom at:

mindful manufactory GmbH
Prinzessinnenstraße 29
12307 Berlin

Tel.: 0179 5644922
Monday - Thursday: 9:00 a.m. - 4:00 p.m.
Friday: 9:00 a.m. - 3:00 p.m

The longer delivery time of our products is a result of several factors, including our commitment to sustainability, material ordering and quality checks. As a newly established company in the fitness industry, we are deeply concerned with environmental and social responsibility and integrate sustainable practices into every aspect of our production.

Our production and delivery times currently range from 4-6 weeks. A significant amount of this time is spent sourcing sustainable materials that meet our strict standards. We carefully select eco-friendly and ethically produced materials to ensure our products are not only high quality, but also environmentally friendly.

Additionally, our internal quality control and warranty processes take time to ensure that each and every product meets our high standards. Our sustainability efforts also extend to shipping, where we strive to use efficient and environmentally friendly shipping methods.

We understand that the longer wait time can be challenging, but we firmly believe that the quality of our products and our commitment to sustainability are worth it. We will keep you updated via email throughout the process and thank you for your understanding and patience.

If you have placed an order that you would like to change or cancel, please contact us immediately on +45 1515 1831890. If your order has already been dispatched, you will receive a full refund for the value of the goods only (including applicable taxes); Shipping and handling costs are non-refundable.

For deliveries by December 24th, we kindly ask you to place your order by the following dates:

• December 18th (12:00 PM CET) for shipments to Germany
• December 14th (12:00 PM CET) for shipments within the EU, to Norway and Switzerland, as well as to the rest of the world.

Please note that all delivery times are estimates and cannot be guaranteed.

Due to stock levels, orders placed after 12:00 CET on 12/29/2023 will be shipped on 01/08/2024. We apologize for any inconvenience this may cause.

Returning Items and Associated Costs
If you've had a change of heart and want to return your purchase, just hit up customer service at info@mywoodsoul.com within 14 days, and they'll hook you up with a return label at no cost.

Refunds for Cancelled Purchases
If you cancel a purchase, we'll give you back all the dough you've sent our way for that purchase, including any shipping fees. But here's the deal:
- If you snagged multiple items in one order but only want to axe part of it, we won't refund the shipping.
- Also, if you went for a fancier shipping option than our basic one, sorry, no refund on the extra costs.

We'll dish out the refund without dragging our feet, within 14 days of getting your cancellation notice. But, we might hold off on the refund until we've got the items back in our hands or until you show us proof they're on their way.

We'll give your cash back using the same payment method you used for the original transaction, unless you've given the nod for a different refund method. And nope, you won't be coughing up any fees because of the refund.

If you purchased an item on the myWoodsoul website and have not received an order confirmation, please send an email to info@mywoodsoul.com.

When you purchase an item on the myWoodsoul website, you will receive an order confirmation and a package number. You can track the delivery process of your item online using the package number.

If you purchased an item on the myWoodsoul website and did not receive a package number, please send us an email to info@mywoodsoul.com.

Our wooden dumbbells aren't just high-quality, they're also durable. With proper care, you can ensure they stay faithful to you for many years. Here are some tips on how to treat your wooden dumbbells right:

1. Cleaning: After your workout, wipe down your wooden dumbbells with a dry cloth to get rid of sweat or moisture. Avoid harsh cleaning agents as they could damage the wood.
2. Storage: Store your wooden dumbbells in a dry place away from direct sunlight or moisture. Make sure they're not lying on the ground to prevent scratches or damage.
3. Regular Inspection: Check your wooden dumbbells regularly for wear and tear. Make sure all parts are intact and there are no cracks in the wood.
4. Oil Treatment: To protect the wood and maintain its natural beauty, you can occasionally give it an oil treatment. Use high-quality wood oil and apply it according to the manufacturer's instructions.
5. Avoid Impact: Handle your wooden dumbbells with care and avoid dropping them on hard surfaces to prevent damage.
   
   By following these simple tips, you can ensure your wooden dumbbells bring you joy for a long time and stay in top condition. If you have any further questions, feel free to reach out anytime!

If you're having issues with your myWoodsoul product and wanna send it back, just fill out our damage form. It needs these deets:

• Your name
• email
• shipping address (in case we gotta send parts or a replacement)
• item number
• pics of the damage

! - And yeah, note that we need all this info to speed up processing your claim.

A product information brochure containing technical specifications for the relevant product can be downloaded from our media pack on our website.