2 Trees with Sprout
Delivery
The longer delivery time of our products is a result of several factors, including our commitment to sustainability, material ordering and quality checks. As a newly established company in the fitness industry, we are deeply concerned with environmental and social responsibility and integrate sustainable practices into every aspect of our production.
Our production and delivery times currently range from 4-6 weeks. A significant amount of this time is spent sourcing sustainable materials that meet our strict standards. We carefully select eco-friendly and ethically produced materials to ensure our products are not only high quality, but also environmentally friendly.
Additionally, our internal quality control and warranty processes take time to ensure that each and every product meets our high standards. Our sustainability efforts also extend to shipping, where we strive to use efficient and environmentally friendly shipping methods.
We understand that the longer wait time can be challenging, but we firmly believe that the quality of our products and our commitment to sustainability are worth it. We will keep you updated via email throughout the process and thank you for your understanding and patience.
Material properties
At myWoodsoul, our passion lies in creating unique products that are not only functional but also tell a story. Every single piece we create is made from high-quality materials, with each wood having its own individual beauty and characteristics.
Especially with our wooden products, we want to emphasize that wood is a natural material characterized by its grain, texture and color. These natural variations make each product unique, handcrafted and telling its own story.
It is important to understand that because of these natural characteristics, no two products will look exactly alike. Each piece, be it a dumbbell, a piece of furniture or a decorative item, is a work of art that carries the beauty of nature within it.
Pairs well with
If you have any questions, you can contact us at any time. We will get back to you as quickly as possible, usually within 24 hours on working days.
Shipping Information
You can find detailed information about our shipping policies for our products here .
Customer Support
As an up-and-coming startup, we strive to process your inquiries and requests for help as quickly as possible and to offer you the best possible support.
FAQs
For detailed information, visit our detailed FAQ .
Contact us
Welcome to myWoodsoul customer support!
We are here to help you answer your questions, solve problems or simply get the most out of our services.
You can reach us in several ways:
- By phone: Call us at +49 1515 1831890 to receive immediate assistance from one of our friendly customer service representatives.
- By email: Send us an email to info@mywoodsoul.com and we will get back to you as soon as possible.
- Via the contact form: Simply fill out our form and we will contact you immediately.
Our goal is to handle your concerns quickly and efficiently to ensure you have the best possible experience with myWoodsoul .
Thank you for putting your trust in us!
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FAQ
Please read our FAQs page to find out more.
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